Personal Care Assistant (PCA) Services

What are PCA services?

Personal Care Assistance (PCA) services provide hands-on support with daily activities such as bathing, dressing, grooming, eating, and mobility. These services are designed for individuals who need help due to age, disability, or chronic illness. PCAs work one-on-one to maintain dignity, promote safety, and support the individual’s specific health and personal care needs—right in the comfort of home.

What’s the difference between Home Health Aide vs. Personal Care Aide services?

HHA

An HHA is a certified aide who provides care for patients who need help completing certain daily functions. HHAs can check pulse and blood pressure, as well as help patients with certain basic routine activities such as bathing, dressing, brushing teeth, moving about and grooming.

Am I Eligible?

PCA

A Personal Care Aide (PCA) is a certified aide who helps elderly and/or disabled patients with daily living functions, such as grooming, bathing and dressing, cleaning, meal preparation, shopping, appointment scheduling, running errands, and mobility assistance, while offering reliable support.

Am I Eligible?

PCA Eligibility

You may be eligible for PCA services if you:

Are you eligible for Medicaid, or think you might be? Call us at 646-891-1425

Do you have either of these medicaid cards shown to the left? If yes, you can apply for PCA services.

Apply Today

Core PCA Services

Assistance with Activities of Daily Living (ADLs): bathing, dressing, grooming, eating
Support with Instrumental Activities of Daily Living (IADLs): meal preparation, shopping, housekeeping
Health-related tasks: medication reminders, range-of-motion exercises
Observation and redirection of behaviors when necessary

How Amazing Home Care Supports PCA Services

Amazing Home Care helps clients access and manage PCA services with expert support, caregiver matching, and Medicaid guidance—making home care personal, flexible, and reliable. Many families share how PCA care through Amazing has improved daily life, independence, and peace of mind.

"Excellent home care the workers are amazing, good service and fast response. Love this home care."

Nicole Sanchez

Accessing PCA Services: A Step-by-Step Guide

Getting home care doesn’t have to be complex. Our team can help you get the services you need quickly and easily.

Contact local county agencies

Reach out to your Local Department of Social Services (LDSS) or Medicaid Managed Care plan to start the process by requesting a nurse assessment and physician’s order.

Understand service options

New York offers PCS under Medicaid State Plan—including Level I (housekeeping) and Level II (personal care and ADLs)—plus the CDPAP model for self-directed care.

Select your care model

Choose between agency‑provided PCA through licensed home care agencies or self-directed caregiving via CDPAP, where you choose and train your own assistant (except spouse) and a fiscal intermediary handles payroll.

Initiate services & ongoing support

Once authorized, care begins and EVV (Electronic Visit Verification) ensures compliance. Continue to work with your provider or fiscal intermediary for scheduling, coordination, and periodic reassessments.